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Customer Testimonials

Working with Same Day Appliance Repair Houston, has taught myself and my family that great contractors still exist in this world. They treat you with respect, exceed your expectations and make you fall in love with their first-class service. You'll never have to search for Appliance help EVER again.

Thank you Same Day Appliance Repair Houston!
Jennifer Hicks, Sugarland TX
(serviced 3 times by Same Day Appliance Repair Houston + Mother and Aunt have been serviced as well.)

Posted on 06/04/12

My refrigerator and freezer stopped cooling this weekend. Same Day Appliance Repair Houston was the ONLY 24 hour service that answered with a live person and worked to get someone to my home. Oswald was professional and incredibly competent. I am very grateful for his call and service. I have already recommended him to a real estate agent friend who is always looking for competent and responsible service people. I highly recommend Oswald and Same Day Appliance Repair Houston.

Claire

Posted on 06/05/12

Great company, HONEST, excellent customer service, on time, very reasonable in price.. You guys know what you are doing. Their Technician, Rodolfo, is amazing! Thanks Same Day Appliance Repair Houston, you guys slogan fits you all perfectly.. Being local and efficient really does matter! It made a great deal of difference to me. Thanks guys!

Mark

Posted on 05/08/12

We found SDARH on Craigslist and selected this company over several others due to the positive reviews. After our service call today I can not say enough good things about Oswaldo! We were anticipating a very expensive stove repair and after some brief maintenance work (which he explained thoroughly and taught us how to do ourselves) everything is working great. Oswaldo took the time to explain the issue and that we didn t need the quoted parts - when have you last seen such an honest repairman? We were so pleased with his work we got him to quote and fix a nagging issue with our dryer while he was out. I would recommend SDARH and Oswaldo in particular to anyone for any appliance repair. He s thorough, knowledgable and friendly. Great job, A+ !

amy gilbert

Posted on 04/02/12

We found this company listed on Craigslist and decided to contact them due to the excellent customer testimonials. However, even though all the testimonials were excellent, we still had some reservations. Well, we couldn t have been more wrong. This company is very honest and provides excellent service. After calling to see if it was okay to come earlier than scheduled, the service man examined our refrigerator, gave us a quote, retrieved the part and then completed the work.But, after completing the repair, the problem wasn t solved. The repairman realized that it was not the computer board as originally thought, but, instead a completely different part with the similar symptoms. He then changed out the part and finalized the repairs. The total cost was over $100 less than the original quote. We are certain other companies may have tried to say they had found an additional problem, then charged us for needless repairs. We will never use anyone else again for our appliance repairs and will recommend this company to all our family and friends.

Lynneece Brown Rooney

Posted on 08/17/11

When I needed help with our Ice Maker, I called and Gina answered. It was the 3rd company that I had called. She made me feel important and that the work would be done in a very timely and professional manner. After she took my information the repairs were completed the same day and we are very pleased with the work done. Thank you Gina and Same Day Appliance Repair Houston ˜ Michael Kubosh

Michael Kubosh

Posted on 08/17/11

Matt, I don't know what you are talking about!! These people are extraordinary! My name is Sandra and I woke up this morning to my refrigerator not freezing. I was very disappointed and concerned because we had just bought groceries last night.. I hurried on calling a repairman to come and fix my fridge. I found a company who seemed good after seeing their website 'Refrigerator Repair Authorized Service' , they sent out a technician who seemed knowlageable on fixing refrigerators. He told me that my compressor was out and it would be $3,200 to fix it. (I have a Sub-Zero refrigerator, we paid about $12,000 for some years ago..) Well, I told him it was too much, paid him his service charge and he left.. I put all of our food in coolers with ice and went on to work.. On my way there, I kind of figured that, for what we bought the fridge for, the quote we were given might actually be right. Getting to work, I was talking to a co-worker of mine about my fridge and what I was quoted.. She told me about 'Same Day Appliance Repair Houston' and how she used them for her refrigerator.. I was a little scared to call another company after being quoted so much, I didn't know what to expect. I called anyway and I am soo glad I did.. I spoke with a girl there, Jeana (who by the way has the cutest little country accent) I told her that I had a repairman out from another company and I was told that my compressor was out. (I did not tell her what I was quoted, I just said that I was cheking prices and wanted to know what they charged.) She told me she could surely give me a quote with the make and model number of my refrigerator, so I went back home to get it. I called her back with it and she had a quote for me in about 5 minutes! $1,785, parts, labor and 1 year of warranty covering each. She explained to me that if I accepted this quote, a technician from their company would come out with a compressor, check my fridge before changing it out, just to insure that the compressor was out and if it wasn't, I would not be held to the price quote I was given over the phone.. I thought that was great, I accepted and he was out in an hour. He came out, checked it and determined that it in fact was NOT the compressor, it was just a relay that is connected to the compressor.. He quoted me $482.97, ofcourse I accepted, he fixed my refrigerator in a matter of minutes and saved me money and all of my food! Now, I had already accepted a quote of almost $1,800 and this guy had the compressor in his hands, ready to change it out. He could've told me that the other repairman was right and changed out the compressor, (he said it's standard to change the relay when changing a compressor), I wouldn't have known the difference.. but instead he chose to be honest. These people are amazing, I am truely appreciative of your knowlage and honesty.. I tipped my repairman $50 for being such an honest person. Wow, and to think, I was really thinking to call that other place back and accept that $3,200 quote.. Thank you Same Day Appliance Repair Houston! You saved my day and my wallet! I will definately pass on the word! Sandy S.

Sandra

Posted on 06/06/11

These people are so honest. They could have charged me a few hundred but instead changed me a service fee of $49.95, took a long time on my washer and told me how to keep my washer working. This is great because I'm in huge debt and I didn't tell them that. We have a nice looking house and probably look more affluent than we are. It's so refreshing to find people who aren't out to rip people off but are out to help and make an honest living. They are nice, polite and do their best. We will use them for all of our appliance problems.

John

Posted on 01/13/11

I just wanted to say how impressed I was with Same Day Appliance Repair Houston! I have had a clothes dryer and an ice maker that have needed repair for a few months, but I was hesitant to call a repairman because I have had such lousy experiences in the past. I usually feel like they'll say/do anything to make an extra buck, and I end up feeling cheated. I called Same Day Appliance Repair Houston today, and they told me they would send a repairman within 1.5 hrs. He came one hour later. His name was Oswaldo, and I felt like he was honest, knowledgeable, and professional. I felt like he went above and beyond what he needed to do, including calling the parts department right from my home so that he could give me an on the spot, exact cost estimate. He fixed my dryer, which had been making an electric "humming" noise unless it was unplugged, and he spent a lot of time here. I was scared he'd want to charge me a fortune. Amazingly, he didn't- he only charged me the $59 service call fee! He was also not pushy or intimidating at all, which I really appreciated. I would totally recommend this repair company, and I would most definitely use them again.

Chana Sutofsky

My name is Justin, I had Same Day Appliance Repair Houston service my Kenmore SxS Refrigerator and my Kenmore Front-loading washer back in December. Service was excellent, in late January my refrigerator started acting up again, it seemed to be having the same problem that was serviced. I called in, I was scheduled for the next morning. The same repairman came out to back his warranty. He checked my refrigerator thoroughly and honestly told me that the same part was out. He didn't lie, beat around the bush or try to drain me for more money. He had the exact part stocked on his truck, he went out, got it, came in, changed it out and service was complete. We had our refrigerator up and running again. They keep their word with their warranty. When they say ALL parts and labor covered for a year, they mean it. All I paid was the trip charge. These guys are so awesome. I will forever be a faithful customer to this company, as they have been a faithful service to myself and my family. Same Day Appliance Repair Houston is definitely the way to go.

Justin J. Riley, Katy TX

Hi, I'm Deborah, I called in to Same Day Appliance Repair Houston on January 8th, 2010. I was a little broken-hearted if you would say before I called in. You see, I have a very old microwave (Omni5) that not too many people have heard of, let-alone service companies service. After calling about 15 different places, I found Jeana at Same Day Appliance Repair Houston and let me tell you, the passion these people have for helping their customers, is incredible. She took my information, name , address, phone#, make and model of my appliance and what was wrong with it. She diagnosed my problem over-the phone to eliminate a service fee and told me she'll do the best she could to have my needs taken care of. and that she did. It must have been a miracle or these guys just might be magic. I received a call the exact same day, with a response. They found some generic parts for my microwave oven as the original parts had been discontinued some 13years earlier. They ordered them next day air, called me when they came in and got me scheduled. When the repairman came, he was on time, very clean and well mannered, he did his job very carefully and got my Omni 5 fixed right up!. The accuracy and knowledge of these people is so definite. I love you Same Day Appliance Repair Houston!

Thank you for all your help, I am very grateful.
Deborah Gagganeau, Mid-Town

You guys rock! Thanks for all of your help.

Shamira & Kevin Jones, Katy TX
Serviced twice

Okay, so they might not ALWAYS have a spot for you the "same day", but believe me. They're worth the wait. and its understandable that great service is in demand and they fill up spots quick I'm sure. So, here's my story... I had a guy come out from another company to check my garbage disposal and he came up with a quote of $389.72 (to be exact)lol..to change out my disposal. anyway. I didn't except his quote of course and I continued my search for a repair company. That's when I found these guys. I called in and explained my problem I was experiencing. They set me up for the next day. The technician came out, checked my garbage disposal and basically told me that the last guy lied to me. My freakin drain was clogged. That's it! He was so up front and honest. He got it unclogged within the matter of seconds, and only charged my the trip charge. (I gave him a $20 tip) I was just too happy with this service company. So total for getting my problem fixed: $49.95 trip charge + $20 tip = $69.95. That's like 5 or 6 times LESS than what that other company was trying to STEAL from me. Oswaldo was my technician. I just want to say. dude, your AWESOME! Thanks guys. You have my business anytime I have an appliance problem.

Jack Hennley, Cypress TX

I woke up to a non working refrigerator and freezer this morning. I found Same Day Appliance Repair Houston on Angie's list and phoned them at 8 am. The repair tech arrived at 9:30 and it was fully functioning by 10 am. I highly recommend using this company when your need arises!

Stacy D.

Had such a great experience with this service company! They were very courteous and informative during the scheduling process. The repair man was professional, trustworthy, and had my fridge fixed in no time. He explained the problem in detail and at a level anyone could understand. He gave me a quote, which was better than I expected and super affordable (plus there was a $35 online discount). It was so easy I wish I had done this much earlier. I'll definitely choose this place again for any of my repair needs.

Elizabeth G.

These guys are great! Alex came right out, diagnosed the problem with my refrigerator, and in less than 24 hours came and fixed it. On a Saturday! I would highly recommend.

Kelly W.

Fernando came over and diagnosed the problem with my Kitchenaid dishwasher quickly. Unfortunately it needed a new motor - a part that had to be picked up the following day. He arrived the following day and installed the motor promptly. Both guys were courteous and cleaned up the work area. I will definitely recommend!

Leslie L.

Posted on 01/13/11: I just wanted to say how impressed I was with Same Day Appliance Repair Houston! I have had a clothes dryer and an ice maker that have needed repair for a few months, but I was hesitant to call a repairman because I have had such lousy experiences in the past. I usually feel like they'll say/do anything to make an extra buck, and I end up feeling cheated. I called Same Day Appliance Repair Houston today, and they told me they would send a repairman within 1.5 hrs. He came one hour later. His name was Oswaldo, and I felt like he was honest, knowledgeable, and professional. I felt like he went above and beyond what he needed to do, including calling the parts department right from my home so that he could give me an on the spot, exact cost estimate. He fixed my dryer, which had been making an electric "humming" noise unless it was unplugged, and he spent a lot of time here. I was scared he'd want to charge me a fortune. Amazingly, he didn't- he only charged me the $59 service call fee! He was also not pushy or intimidating at all, which I really appreciated. I would totally recommend this repair company, and I would most definitely use them again.

Chana Sutofsky

Posted on 06/06/11: These people are so honest. They could have charged me a few hundred but instead changed me a service fee of $49.95, took a long time on my washer and told me how to keep my washer working. This is great because I'm in huge debt and I didn't tell them that. We have a nice looking house and probably look more affluent than we are. It's so refreshing to find people who aren't out to rip people off but are out to help and make an honest living. They are nice, polite and do their best. We will use them for all of our appliance problems.

John

Posted on 08/17/11: Matt, I don't know what you are talking about!! These people are extraordinary! My name is Sandra and I woke up this morning to my refrigerator not freezing. I was very disappointed and concerned because we had just bought groceries last night.. I hurried on calling a repairman to come and fix my fridge. I found a company who seemed good after seeing their website 'Refrigerator Repair Authorized Service' , they sent out a technician who seemed knowlageable on fixing refrigerators. He told me that my compressor was out and it would be $3,200 to fix it. (I have a Sub-Zero refrigerator, we paid about $12,000 for some years ago..) Well, I told him it was too much, paid him his service charge and he left.. I put all of our food in coolers with ice and went on to work.. On my way there, I kind of figured that, for what we bought the fridge for, the quote we were given might actually be right. Getting to work, I was talking to a co-worker of mine about my fridge and what I was quoted.. She told me about 'Same Day Appliance Repair Houston' and how she used them for her refrigerator.. I was a little scared to call another company after being quoted so much, I didn't know what to expect. I called anyway and I am soo glad I did.. I spoke with a girl there, Jeana (who by the way has the cutest little country accent) I told her that I had a repairman out from another company and I was told that my compressor was out. (I did not tell her what I was quoted, I just said that I was cheking prices and wanted to know what they charged.) She told me she could surely give me a quote with the make and model number of my refrigerator, so I went back home to get it. I called her back with it and she had a quote for me in about 5 minutes! $1,785, parts, labor and 1 year of warranty covering each. She explained to me that if I accepted this quote, a technician from their company would come out with a compressor, check my fridge before changing it out, just to insure that the compressor was out and if it wasn't, I would not be held to the price quote I was given over the phone.. I thought that was great, I accepted and he was out in an hour. He came out, checked it and determined that it in fact was NOT the compressor, it was just a relay that is connected to the compressor.. He quoted me $482.97, ofcourse I accepted, he fixed my refrigerator in a matter of minutes and saved me money and all of my food! Now, I had already accepted a quote of almost $1,800 and this guy had the compressor in his hands, ready to change it out. He could've told me that the other repairman was right and changed out the compressor, (he said it's standard to change the relay when changing a compressor), I wouldn't have known the difference.. but instead he chose to be honest. These people are amazing, I am truely appreciative of your knowlage and honesty.. I tipped my repairman $50 for being such an honest person. Wow, and to think, I was really thinking to call that other place back and accept that $3,200 quote.. Thank you Same Day Appliance Repair Houston! You saved my day and my wallet! I will definately pass on the word! Sandy S.

Sandra

Posted on 08/17/11: When I needed help with our Ice Maker, I called and Gina answered. It was the 3rd company that I had called. She made me feel important and that the work would be done in a very timely and professional manner. After she took my information the repairs were completed the same day and we are very pleased with the work done. Thank you Gina and Same Day Appliance Repair Houston ~ Michael Kubosh

Michael Kubosh

Posted on 04/03/12: We found this company listed on Craigslist and decided to contact them due to the excellent customer testimonials. However, even though all the testimonials were excellent, we still had some reservations. Well, we couldn t have been more wrong. This company is very honest and provides excellent service. After calling to see if it was okay to come earlier than scheduled, the service man examined our refrigerator, gave us a quote, retrieved the part and then completed the work.But, after completing the repair, the problem wasn t solved. The repairman realized that it was not the computer board as originally thought, but, instead a completely different part with the similar symptoms. He then changed out the part and finalized the repairs. The total cost was over $100 less than the original quote. We are certain other companies may have tried to say they had found an additional problem, then charged us for needless repairs. We will never use anyone else again for our appliance repairs and will recommend this company to all our family and friends.

Lynneece Brown Rooney

Posted on 05/08/12: We found SDARH on Craigslist and selected this company over several others due to the positive reviews. After our service call today I can not say enough good things about Oswaldo! We were anticipating a very expensive stove repair and after some brief maintenance work (which he explained thoroughly and taught us how to do ourselves) everything is working great. Oswaldo took the time to explain the issue and that we didn t need the quoted parts - when have you last seen such an honest repairman? We were so pleased with his work we got him to quote and fix a nagging issue with our dryer while he was out. I would recommend SDARH and Oswaldo in particular to anyone for any appliance repair. He s thorough, knowledgable and friendly. Great job, A+ !

amy gilbert

Posted on 06/04/12: My refrigerator and freezer stopped cooling this weekend. Same Day Appliance Repair Houston was the ONLY 24 hour service that answered with a live person and worked to get someone to my home. Oswald was professional and incredibly competent. I am very grateful for his call and service. I have already recommended him to a real estate agent friend who is always looking for competent and responsible service people. I highly recommend Oswald and Same Day Appliance Repair Houston.

Claire

Posted on 06/06/12: Great company, HONEST, excellent customer service, on time, very reasonable in price.. You guys know what you are doing. Their Technician, Rodolfo, is amazing! Thanks Same Day Appliance Repair Houston, you guys slogan fits you all perfectly.. Being local and efficient really does matter! It made a great deal of difference to me. Thanks guys!

Mark

Such Wonderful People...... They are Same Day as promised. I called in at around 7:30am and was set for 10am-12pm. The gentleman was even early, got here at 9:45. WoW! Their prices are amazing for the service they provide.. My refrigerator is working and I am just so glad that I called this company! I gave the young man a $20 tip for just being Amazing... Thank you Same Day!

marsha

Posted on 11/27/12: My Jenn-Aire Refrigerator lost the ability to cool before Thanksgiving. The manufacturer recommended a repair service, who came out, looked at the compressor and recommended the entire replacement of many expensive parts. I decided to get a second opinion and I found Same Day Appliance online. On the day I called Same Day Appliance, they sent someone out in a couple of hours. Oswaldo took the time to read the service guide and test the refrigerator and found that it was a sensor problem which did not require the replacement of the many expensive parts as the prior repair company had advised. Oswaldo replaced the sensor that same afternoon and my Refrigerator was working in a couple of hours. The repair costs were reasonable and the service was very good. In my opinion, Oswaldo is an experienced and knowledgeable repairman, and I will use SDRS again and recommend them to others.

sue

10/12/2012: This company absolutely marvelous! This company absolutely marvelous! Everyone from the young ladies taking the calls, to the servicemen who arrive at your home, are just absolutely wonderful. Very helpful, efficient and affordable. I am recommending this company to everyone I know. I had a very pleasant experience, I know you all will too. 5 stars!

mrs.heartford

11/25/2012: I called this company in desperate need… I called this company in desperate need of a fridge repair... I had just bought groceries a day before and I was fearing that if it was unrepairable, and I'd loose all of $300+ worth of food.. I called in around 7:30am and had someone in my home at 9am. The technician was very thorough and really knew what he was doing. My fridge was up and running within the hour and my family's food is SAVED! I am sooooo glad I found this company and will definitely use their services again. Thanks guys! Oh, they have awesome coupon deals. (; gotta love coupons!

sandysweety

Honest Service I called Same Day Appliance Repair when my refrigerator wasn't cooling. They walked me through a few trouble shooting steps and it was working the next day! Didn't charge me a penny. Thank you!

Zeeshan M

October 16, 2012 at 12:25 AM: Brilliant!! These guys are awesome.. I called in ready to pay for someone to come out and check my dryer, it was taking too long to dry..Turns out, my vent ducted was clogged with lent. The girl who took my call, walked me through a few, really easy steps and I was able to clear the duct myself. In less than 3 minutes, my problem was fixed! They saved me time off of work, and a $49.95 trip fee. Thanks peeps!

romejuju

Greatful for their character, Amazed! Its hard to find people in general who are honest and caring, not to mention a service company. Usually, from what we've experience, it seems that these companies price their work on the size or looks of one's home. Not Same Day. We had these amazing people out to check our refrigerator that hadn't been keeping cold. We were desperate for it to get back to working again, we were prepared to pay the repair cost necessary, as our refrigerator is one that can not ($) be easily replaced. Turns out, we had accidentally l door open and the fridge just needed to be defrosted by unplugging it for 24 hrs. We followed these instructions and our fridge is back to normal... These guys could've said anything or any part was out on it and charged us a hefty fee, and honestly, we would've paid it, but they were honest and just charged us the $49.95 service fee to have come out. Their honesty speaks volumes! I will absolutely recommend Same Day Appliance Repair Houston t any and every one. Keep doing

emgrgg

reviewed a month ago: Quality Good I had a problem with my Microwave and called Same Day Appliance Repair of Houston and they were out within 4 hours and fixed it right away. Alex was the repairman and done outstanding job. I tip my hat to Alex.

Larry Brendle

reviewed 2 weeks ago: Quality Excellent I called late yesterday because two other companies were no shows. SDARH was excellent with the scheduling of my appointment, very prompt the next day. Alex was our service man. He was very nice, told me about our dishwasher problems and tried several remedies and one worked! We still may need a new pump and when we do we will ask for Alex. He was very professional, prompt and did not over charge. I appreciate this kind of service during difficult times. A top notch company. My paternal grandfather was a master plumber with his own company so we know the drill. Call them!

jeanette adam

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